Friday, July 23, 2010

How Hilton gets half a million people to work together

Hilton CEO Chris Nassetta says one of his biggest challenges is simply keeping all 500,000 of his team members on the same page. He gives the entire company a quarterly update to keep everyone up to speed and reinforce alignment in key strategic areas. "When you are communicating with a large number of people, the more you communicate and the more broadly you do so, the better," he says. "You communicate, communicate, communicate. Over time, people do rally around." The Wall Street Journal

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