How to let go and stop being a micromanager

As sales and franchises continued to increase, Shelly Sun thought everything was on the right track at her home-care company, BrightStar. But franchise-satisfaction surveys told a different story. Franchisers were frustrated with the number of new initiatives being pushed by the corporate office. "I had to learn to let go of every little process -- to say that good enough is good enough, and focus on a few of the most critical issues," Sun says. BNET/Owners Only blog